Terms and conditions

Using this site or buying any of our services means you accept these terms in full. If you do not accept any part of them, do not use the site and do not buy.

You can withdraw at any time. Withdrawing does not cancel what you already owe for work already paid for.

We provide visual identity, interface design and web development, and we deliver the final files included in the plan you bought.

The description of each plan on the pricing page is the scope of the work. Anything outside that scope is additional work, priced separately, and it does not begin before you agree to it in writing.

We agree a delivery date before work starts. We hold to it, and we tell you the first time something outside our control gets in the way.

Payment is taken through a hosted payment provider. We do not see your card details and do not store them.

The price shown on the pricing page is the full price of the service. We add no hidden fees and no later admin charge.

An order completes when the payment provider confirms the payment, not when you press buy. If you did not see a confirmation, the purchase did not go through and we have not taken your money.

A payment is final once the order completes. Amounts paid are not refunded, neither before the work starts nor after it is delivered. This is a term of the agreement, not an option we leave to you.

You give us content you have the right to use: images, text and logos that belong to nobody else and carry no third party rights.

You do not use the site for anything unlawful, and you do not try to reach another account, disrupt the service or abuse it.

You give us accurate information when you get in touch or buy. Wrong information goes into what we build for you, and the result is not ours to answer for.

Your work stays yours. Once the plan is paid in full, the final files belong to you.

Our methods, our tools, our component library and the code behind our earlier work stay ours.

We grant you the licence you need to use what we delivered in your own project. That licence is non-exclusive and non-transferable.

We work to a reasonable standard of care. We do not promise that a result hits its goal exactly, and we do not guarantee a particular outcome.

We are not liable for indirect loss, or for any loss arising from your use of something we did not deliver.

Our liability for any claim is capped at what you paid for it. That is a limit you can actually bear, not a way of writing our way out of everything.

These terms end between us, from either side, on written notice. The terms do not apply to any claim that already existed on the date it ended.

We stop any service that has not been paid for. A service already paid for continues under these terms until the delivery date agreed for it.

The refund policy survives the end of this agreement. It provides that payment is final.

These terms are governed by the law of the country where the company is registered, and disputes fall to the courts of that country and no other, unless a mandatory rule of law says otherwise.

If something goes wrong, talk to us first. Most things that look like a dispute are not one, and a conversation settles them.

We change these terms when our services or our commitments change. The last-updated date is at the top of the page.

Keeping to use the site after a change is published means you accept it. The parts that did not change stay as they are.